NPHIES-Certified Hospital Information System, Built in Saudi Arabia
iCenna connects your hospital or clinic directly to NPHIES — eligibility checks, prior authorizations, and claims submission run natively inside one integrated platform, with your data hosted in the Kingdom.
- NPHIES Certified
- Hosted on Oracle Cloud (Jeddah Region)
- Aligned with Saudi Vision 2030
Fragmented systems make NPHIES compliance harder than it should be
Most healthcare providers in the Kingdom connect to NPHIES through middleware bolted onto a legacy HIS. The result: rejected claims, duplicated data entry, delayed reimbursements, and finance teams reconciling three systems that never agree.
NPHIES compliance isn't a plugin. It has to be designed into the core of your hospital's workflow — from registration, to clinical documentation, to the claim leaving your system.
One platform. Native NPHIES workflows.
iCenna is an integrated hospital information system where NPHIES transactions are part of the patient journey, not an afterthought:
Eligibility verification at registration
Front-desk staff confirm coverage with the payer through NPHIES before the patient reaches the physician.
Prior authorization from the clinical record
Approval requests are generated from the physician's documentation, with procedure and diagnosis codes carried through automatically.
Clean claims, first time
Claims are validated against NPHIES rules before submission, cutting rejection rates and rework.
Real-time claim status and remittance tracking
Your RCM team sees every claim's state without leaving the platform.
Because iCenna also covers PACS/RIS, laboratory, pharmacy, ERP, and patient engagement, the data behind every claim is consistent end to end.
Built for Saudi healthcare, not adapted to it
NPHIES-certified platform
Certified integration with the national platform for both eligibility and claims workflows.
Data residency in the Kingdom
Hosted on Oracle Cloud Infrastructure in the Jeddah region, supporting NCA and NDMO data governance requirements.
Arabic-first, bilingual by design
Full Arabic and English interfaces for clinical and administrative users.
Deployed across the Kingdom
Live with hospitals and clinics in Saudi Arabia.
One vendor, one platform
HIS, PACS/RIS, laboratory, RCM, ERP, telehealth, and home care from a single integrated system.
From contract to NPHIES-live
- 1
Discovery & data mapping
We map your specialties, payer contracts, and price lists.
- 2
Configuration & migration
Patient records, catalogs, and templates migrated into iCenna.
- 3
NPHIES connectivity & payer testing
End-to-end transaction testing with your payers.
- 4
Go-live & hypercare
On-site support through your first billing cycles.
Frequently asked questions
What is NPHIES?
NPHIES (National Platform for Health and Insurance Exchange Services) is Saudi Arabia's unified platform, operated by the Council of Health Insurance and the National Health Information Center, through which healthcare providers and insurers exchange eligibility, authorization, and claims data.
Is iCenna certified with NPHIES?
Yes. iCenna is an NPHIES-certified platform, and NPHIES transactions run natively inside the system rather than through third-party middleware.
Where is our data hosted?
Inside Saudi Arabia, on Oracle Cloud Infrastructure in the Jeddah region, in line with national data governance requirements.
Does iCenna support both hospitals and clinics?
Yes. The same platform scales from single-specialty clinics to multi-facility hospital groups, with modules activated per facility.
Can iCenna replace our existing HIS gradually?
Yes. Deployments can be phased by module or by facility, with data migration handled as part of onboarding.
Explore the platform behind every claim
Hospital Information System
Registration, clinical documentation, and orders — the source data for every NPHIES transaction.
Revenue Cycle & Insurance
Claims management, rejection handling, and revenue analytics for your RCM team.
PACS / RIS
Radiology orders and reports that flow straight into authorizations and claims.
See your NPHIES workflow running in iCenna
Book a 30-minute demo with our team in Jeddah — we'll walk through eligibility, authorization, and claims using scenarios from your own specialty mix.
