Outpatient Management System
Whether you run a multi-specialty hospital or a neighborhood clinic, iCenna's Outpatient System empowers your front desk, physicians, and billing teams with a seamless digital experience — from appointment booking to consultation, prescription, and checkout.
What's Included?
Complete outpatient workflow management from booking to billing
Appointment Scheduling
Comprehensive booking system supporting both online and walk-in patients with intelligent scheduling.
Online booking & walk-in queue support with real-time availability
Department/physician-wise time slots with automated scheduling
SMS and WhatsApp reminders for patients with appointment details
Consultation & EMR
Complete electronic medical records integration during patient consultations.
Access full medical history instantly during patient consultations
Document diagnoses, labs, and prescriptions in real time
Print or send digital prescriptions and referrals directly to patients
Insurance Eligibility & Co-pay
Real-time insurance verification and co-payment calculations through NPHIES integration.
Real-time NPHIES approval checks with instant eligibility verification
Automated co-pay calculations & limits based on insurance coverage
Automated rejection alerts & alternative suggestions for denied claims
Billing & Checkout
Seamless billing process with multiple payment options and automated documentation.
Instant service billing linked directly to EMR and consultation records
Support for STC Pay, Apple Pay, Mada, cash, and insurance payments
Generate invoices and claim forms in one click with automatic submission
Benefits for Clinics & Hospitals
Proven results that improve patient satisfaction and operational efficiency
